03.12.2019 09:00 GMT
IMPORTANT: Reminder that you must NOT use VPN with our EB50 package. If you do your account may become blocked, so please do not use a VPN and remember this package allows multiple connections from the same IP only, any client abusing this may have their accounts locked. You have been warned!

06.12.2019 16:22 GMT
Many clients using Smart IPTV on their Samsung & LG TV's are experiencing problems with playlists, we are aware that there is a problem with the app for clients who selected VOD & Series. It seems after a recent update to the Smart IPTV app is causing storage problems and the Playlist will not load, all we can do is recommend you have the VOD & Series removed from your subscription or find an alternative app to use on your TV. For LG users you can search the LG App store for SMARTERS PLAYER app (Entertainment section) and download it, then contact us with your Order number and we will send you the login details which will include full VOD & Series.

17.12.2019 08:18 GMT
Due to abuse from some clients we have had to ISP lock accounts. This means when you 1st activate your subscription your account will be locked to that ISP (Internet Service Provider). Our terms are that our multi-room allows up to 3 devices from 1 location/IP ONLY.
We DO NOT allow shared or multiple location connections, for those who need to use from multiple locations we can provide a 2nd subscription at a hugely reduced price, so if this affects you then please get in touch.
Any customer found sharing his/her connection will have their account restricted or revoked, so please do not share your account.