Terms of service


All information, tools, products and services available from us and from this site to you, are conditional upon your acceptance of all terms, conditions, stated herein. By visiting our web site and/ or purchasing or distributing our products or services (our “Service”) you agree to be bound by the following terms and conditions (“Terms of Use”).

By proceeding and accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the Terms of Use then you may not access the website or use our Service.

All new features or tools which are added to our Service shall also be subject to the Terms of Use.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

1. Qualification for Purchase of our Service

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your jurisdiction. You may not use our Service for any illegal or unauthorised purpose nor may you, in the use of our Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms of Use will result in an immediate termination of our Services.

2. Use of our Service

We reserve the right to refuse our service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our Service, use of the Service, or access to our Service or any contact on the website through which the service is provided, without express written permission by us.

3. Accuracy of Information

We shall not be held liable if information made available on this site is not accurate, complete or current. The material on our website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our site.
  1. Fees, Taxes and Refunds

    Fees. Prices for our Service are subject to change without notice. We reserve the right at any time to modify or discontinue our Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of our Service.

    Taxes. Our fees are net of any applicable Sales or Value Added Tax (“Tax”). If any Services, or payments for any goods or services, under this Agreement are subject to Tax in any jurisdiction, you will be responsible for payment of such Tax, and any related penalties or interest and will indemnify us for any liability or expense we may incur in connection with such Taxes. For purposes of this Agreement, "Tax" shall mean any sales, value added or use tax, and any other tax measured by sales proceeds, that we are permitted to pass to you that is (a) the functional equivalent of a sales tax and (b) the applicable taxiing jurisdiction does not otherwise impose a sales or use tax. We may automatically charge and withhold such taxes for orders to be delivered to addresses within any jurisdictions that it deems is required. You will make all payments of fees to us free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments of fees to us will be your sole responsibility, and you will provide us with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes have been paid. When you order products for overseas delivery, you may be subject to import duties and taxes, which are levied when the package with the products arrives at the destination that you specified. Any charges for customs clearance have to be borne by you, as we have no control over such charges and cannot foresee the amount charged (if any). Please also be aware that you are considered the importer of record and must comply with all laws and regulations of such country.

    Refund Policy: We offer refunds to any unsatisfied customer up to thirty (30) days after the purchase was made. If you would like your money back, simply send us an email at [email protected] with a description of your problem and request for a refund. Refunds are granted at our own discretion and handling fee's may be applied and deducted from the initial payment.

  2. Our Service

    The EuroBox TV service allows subscribers to watch free-to-air satellite TV channels without the need for a third party contract or dedicated set-top box.

    EuroBox TV allows subscribers to access the service remotely via the Internet utilising any supported personal devices including smart phones, Android boxes & tablets, personal computers, netbooks and certain other types of devices capable of Internet connection.

    Other EuroBox TV managed channels can be delivered in other formats, for example via modern streaming technology.

    The EuroBox TV technology is fully compliant with the European Court of Justice rulings on free-to air channels. However, we do not control the specific channel listings as they are obtained from a 3rd party supplier, so from time to time certain programmes, including sports events, may be available or blacked out in your local reception country or location. The blackout restrictions are decided by applicable sports leagues and other entities that may own local broadcasting rights and we do try to follow the laws governed for that area when possible.

    Our Service provides you with the ability to locate and access a subscription streaming service. We do not offer any right to access subscription services which require the payment of a fee to any third parties directly or otherwise have restrictions to access. Any access to such subscription or restricted services must be solely obtained by you from the provider  or you must already have a subscription from the provider to allow you to watch such channels or programmes. All descriptions of our Service, the channel availability and removal of channels are subject to change at any time without notice, at our suppliers sole discretion. We reserve the right to discontinue any product or package at any time. Any offer for any product or service made on this site is void where prohibited. If you receive any channel(s) that you are not currently legally subscribed or you do not pay a subscription for you should not watch or use them for you own use, or contact us so we can ask our provider to remove them from the service immediately.

    Subscription to our EuroBox50 package permits you to concurrently use the service with up to 4 applicable devices at any one time from 1 IP/location (access will be locked to the 1st IP that is used to access the service). In the event that subscription access is made from multiple IP's the access will be locked by our supplier and no access will be available, but we can request a reset the locked IP so you should contact us to reset it. 

    Subscription to our EuroBox100 package permits you to concurrently use the service with 1 applicable devices at any one time without any IP lock or restriction. 

    We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you or that it will meet your expectations, or that any errors in our Services will be corrected.

  3. Purchase of our Service

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

    You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

  4. Third Party Tools and Products

    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. You agree to indemnify us for any claims, costs, expenses or damages suffered by us as a result of your unlawful access or use of third party products or tools in association with our Service.

  5. Errors, Omissions and Inaccuracies

    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

    We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

  6. Prohibited Uses

    In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of our Service or any related website for violating any of the prohibited uses.
  7. Limitation of Liability

    We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our Service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

    You expressly agree that your use of, or inability to use, our Service is at your sole risk. Our Service and all products and services delivered to you through our Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case We, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of our Service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of our Service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

  8. Indemnity

    You agree to indemnify, defend and us hold harmless together with any of our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licencors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
  9. Termination

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

    If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

  10. Severability

    In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.
  11. Entire Agreement

    The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this site or in respect to our Service constitutes the entire agreement and understanding between you and us and govern your use of our Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
  12. Governing Law

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK & European Union.

Questions about the Terms of Use should be sent to: [email protected]